Shipping and Returns

1. Shipping and Handling
2. Returns and Refunds

Shipping and handling

Below are all shipping options that we currently offer. The days listed below are business days (Saturday and Sunday do not count as a day). Keep in mind that the delivery time you choose is how long it will take for you to receive your order AFTER your order is ready to ship. In most cases everything is in stock and orders ship out within 3-10 business days of you placing it. If an item is out of stock, your order could be delayed a few days or more. How much is shipping for domestic or international orders?
The cost of shipping is calculated based on what you buy. After you add something to your shopping cart, the shipping will be displayed automatically.

What shipping options does KewlShirts.com offer?
Below are all shipping options that we currently offer. The days listed below are business days (Saturday and Sunday do not count as a day). Keep in mind that the delivery time you choose is how long it will take for you to receive your order AFTER your order is ready to ship. In most cases everything is in stock and orders ship out within 3-10 business days of you placing it. If an item is out of stock, your order could be delayed a few days or more.

Domestic US Shipping chart

Order Total	Shipping
Total	4 rows
$ 0.00 - $ 20.00	$ 6.45
$ 20.01 - $ 50.00	$ 8.45
$ 50.01 - $ 99.99	$ 11.45
$ 100.00 or greater	FREE!!!

International Shipping chart

Order Total	Shipping
Total	4 rows
$ 0.00 - $ 20.00	$ 12.00
$ 20.01 - $ 40.00	$ 13.50
$ 40.01 - $ 49.99	$ 15.50
$ 50.00 - $ 100.00	$22.00

Special note for international customers

• Add $ 2.00 handling International/Overseas ONLY
  
• For larger orders or beyond this email or call

Please, note that the delivery time is not guaranteed. USPS info says it is an average delivery time.

As far as USPS doesn't support delivery confirmation service for AirMail packages its buyer's responsibility to keep track package delivery. KewlShirts.com is not responsible for any missing packages.

Please, note that the delivery time is not guaranteed. USPS info says it is an average delivery time.

Special note for international customers

As far as USPS doesn’t support delivery confirmation service for AirMail packages its buyer’s responsibility to keep track package delivery. The KewlShirts.com not responsible for any missing packages.

What can slow down my order processing time?

If you'd like the package delivered to PO Box it WILL increase the order processing time (for up to 10 days) for shoes/boots and all items from Jed Star collection.

Returns and Refunds

• All returns must be made within 14 days from the ship date. Please note: We will NOT accept any returns or exchanges without contacting us and obtaining an RMA# FIRST!!!.
  
• If an item is damaged or defective when you receive it, you may return it for the same item. Please note: We will NOT accept any returns or exchanges without contacting us and obtaining an RMA# FIRST!!!.
  
• If you are not happy with a clothing item because it doesn't fit, you may return it as long as it has not been washed or worn and is in resellable condition. We'll send similar item in size you want (additional S&H and processing fee will apply).Please note: We will NOT accept any returns or exchanges without contacting us and obtaining an RMA# FIRST!!!.
  
• Custom made items (vintage/vintage look/bleached) cannot be returned.
• Restocking fee will be applied for returned items.

What if you ship me the wrong or defective item?
If we made a mistake and ship you a wrong item, it will cost you nothing to get the correct item. Just send the package back within 7 days and we will then promptly ship you the correct item.

Please note: We will NOT accept any returns or exchanges without contacting us and obtaining an RMA# FIRST!!!.
How do I return something I didn't like?
As long as you meet our return policy above, you may ship back items you didn't like. Please, don't forget to put a copy of your invoice in the package. You will have to pay for the return postage to us. Once we receive your return, you will refund the price of the returned merchandise (no shipping refunds, sorry). 15% restocking fee will apply.

Please note: We will NOT accept any returns or exchanges without contacting us and obtaining an RMA# FIRST!!!.
Where should I send returns/exchanges?
Send the package to

Kewlshirts.com returns
P.O. Box xxxxx <-- get an RMA to get this number
Brooklyn,NY 11230

We only check this when we have an exchange or return, so for your welfare we require that Please note: We will NOT accept any returns or exchanges without contacting us and obtaining an RMA# FIRST!!!.
Once you have obtained an RMA, it is also to your advantage to use some form of tracking as we are not responsible for lost parcels. Refunds
We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. Please note that we can refund shipping costs only if the return is a result of our error.